"写了很多封开发信,全部显示已读不回,干着急啊!想放弃觉得可惜,想跟进吧,客户始终不回复。我到底该怎么办?"
今天小编就和大家讲一讲不同国家不同情况下应该如何写开发信!文章较长,可以先收藏起来~
全文分为2个部分:
1.不同国家开发信模板
北美:美国,加拿大,墨西哥等
欧洲:英,法,德,意等
南美:巴西,阿根廷等
澳洲:澳大利亚,新西兰等
2.失联客户篇
1、5个邮件追踪小工具
2、客户未看邮件如何跟进?
3、客户看了邮件未回复,如何跟进?
4、客户看了邮件,一周未回复的可能原因。
不同国家开发信模板
北美:美国、加拿大等开发信模板
特点:
1.开门见山式来直接表达你的中心思想;
2.简单说明,不要复杂的表达;
3.他们喜欢你认真的做事情,有很强的时间观念。
注意事项:
1.用企业邮箱,尽量不用免费的QQ邮箱和个人邮箱;
2.交流用语用we代替I。
示例:
Hi Mr XX,
We, Co., Ltd, is professional in precision machining for nearlly 10 years, covering high precision machining parts, casting parts, metal parts, etc.
Hope to establish business relationship with you!
If you wanna know more about our company, pls visit
Any comments will be appreciated!
Thanks.
欧洲:英、法、德、意等开发信模板
特点:
1. 追求质量
2. 时间很重要
3. 安全感
4. 证书和销售后服务
示例:
Hi XXXX,
Glad to hear that you're on the market for XX and other promotional items.
This is XX from XXX Ltd in China. We specialized in XX and premiums for 10 years, with the customers of (Coca-Cola, Craft, Pepsi)etc., and hope to find a way to cooperate with you!
Please find thepictures with models and different packaging in attachment. An American guy purchased this model in BIG quantity last year. I would like to know, if it's suitable for Europe.
FREE SAMPLES can be sent on request. Call me, let's talk more!
Thanks and best regards!
南美:巴西、阿根廷等开发信模板
特点:
1.不妥协,坚持己见;
2.假期多,订单节奏慢,交易时间长;
3.信守合同观念淡薄 ;
4.喜欢简单的英文表达,尽量不要太复杂和隆重;
5.喜欢分期付款,当地超市,标价的时候也会体现分期付款的价格;
6.很注重售后服务,还有产品的耐用性, 同样情况下,如果你的产品耐用性比同行的好,就会比较受到他们的欢迎;
7.喜欢有CE认证,以及OEM的厂家;
8.喜欢被提问的方式;
9.喜欢免费样品。
示例:
Hi, Dear xxx,
Are you interested in saving some money? Are you interesting in good quality with nice price? And are you interested in small order with fast delivery? (提问的方式投其所好)
We can offer all these for you, ABC Silicone is the TOP rtv liquid silicone factory in China for more than 10 years.
These below are our best sellers, pls check it. More information & FREE SAMPLE (免费样品投其所好) will be provided for your reference .
Hope to hear from you soon.
澳洲:澳大利亚、新西兰等
特点:
1.认真爽快,乐于交友,对陌生人经常一见如故;
2.不喜欢吹嘘和炫耀自我成功的人;
3.对于价格:运抵澳大利亚并已完税的产品价格应比当地生产的同类产品或其它来源的产品价格低;
4.可靠性:供货商必须能长期保证产品的质量,交货及时并保持联络;
5.灵活性:供货商能接受小批量订货。
示例:
Dear Mr.
XXX,
Making contact with the future business partner is always a wonderful thing to celebrate. Our company always consider Australia as our main target market.
We believe that our products have more edges than other competitors.
First of all, we have manufacture experiences for more than XX years. So that our products can make the most qualified output. Second, We have the lowest price because of our excellent technology. And our supply lines and transport capacity are very stable.
We are hoping to have a long-term cooperation with you.
Here's are our hottest sells:
XXX
XXX
XXX
We sincerely hope to cooperate with you, and we will supply you the best products and service.
失联客户篇
一、客户未看邮件如何跟进
回盘、现报价、样品、PI等发过去一个多星期了,客户那边一点动静也没有,也没有看到客户有任何阅读回执或查看过邮件的记录,这时候我们可以发以下邮件内容过去提醒客户查看邮件。
Hi Mike,
May I remind you to check my email on 1st of Oct?
Waiting for your reply soon.
Hi Mike,
It's been a long time have no news from you. How are you recently?
I have sent you a quotation on 1st of Oct, have you got it?
If so, what's your idea abt it?
If not, could yo.............
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